Dear Readers,

Our world is changing faster all the time. Global challenges such as political crises, climate change and population growth, as well as the increasing wealth gap and advancing digitisation, call for new discourses, bold solutions and active engagement.

Portrait Olaf Koch (Foto)

Olaf Koch,
Chairman of the Management Board

Portrait Pieter Haas (Foto)

Pieter Haas,
Member of the Management Board

Portrait Pieter C. Boone (Foto)

Pieter C. Boone,
Member of the Management Board

Portrait Mark Frese (Foto)

Mark Frese,
Chief Financial Officer

Portrait Heiko Hutmacher (Foto)

Heiko Hutmacher,
Chief Human Resources Officer

As an international retail company with some 220,000 employees and millions of customers, METRO GROUP and its sales lines bear a special responsibility. A company of our size, with the great number of transactions we conduct daily, has both the opportunity and the duty to achieve sustainable transformation. And that is our aspiration: we want to create added value for our customers while also caring for our environment. To accomplish this, we have anchored the theme of sustainability in our guidelines and, accordingly, in our daily actions. In doing so, we have set clear priorities in the last several years. Together with our employees, customers and partners, we are focusing on tackling the issues that are material to us. We have therefore made “materiality” the guiding theme of this year’s Corporate Responsibility Report.

To determine which topics we and our stakeholders regard as essential, we conducted a comprehensive stakeholder survey as well as a materiality analysis this year. The results are helping us to prioritise fields of action. On this basis, we are defining objectives and measures, and systematically identifying and addressing potential risks and opportunities for our business.

In this report, we present several of these measures and the progress we have made on them thus far. Through these efforts, we are making a contribution at the societal level to attaining the UN Global Compact and Sustainable Development Goals. External assessments confirm that we are on the right path: in 2016, METRO GROUP is again listed as Industry Leader in the Dow Jones Sustainability World and Europe Indices, and is represented in both the FTSE4Good Global Index and the FTSE4Good Europe Index.

The focus on the essential is also what ultimately unites the protagonists featured in this report. We introduce people who not only develop sustainable ideas, but who, through their dedication, also motivate others to contribute to sustainability.

We wish you sustainably inspiring reading!

The Management Board