Efforts on behalf of the employees

Employees


 METRO GROUP

Employees – METRO GROUP (Grafik)Employees – METRO GROUP (Grafik)


 Germany

Employees – Germany (Grafik)Employees – Germany (Grafik)

Western Europe
(excl. Germany)

Employees – Western Europe (Grafik)Employees – Western Europe (Grafik)


 Eastern Europe

Employees – Eastern Europe (Grafik)Employees – Eastern Europe (Grafik)


 Asia/Africa/USA

Employees – Asia/Africa/USA (Grafik)Employees – Asia/Africa/USA (Grafik)

Definition: Full-time equivalent employees, average for the year, excluding trainees.

Explanation: The Galeria Kaufhof sales line was sold in financial year 2014/15. All of the employee KPIs for the previous years have been restated.

New employees by gender (in %)


 METRO GROUP

New employees by gender – METRO GROUP (Grafik)New employees by gender – METRO GROUP (Grafik)


 Germany

New employees by gender – Germany (Grafik)New employees by gender – Germany (Grafik)

Western Europe
(excl. Germany)

New employees by gender – Western Europe (Grafik)New employees by gender – Western Europe (Grafik)


 Eastern Europe

New employees by gender – Eastern Europe (Grafik)New employees by gender – Eastern Europe (Grafik)


 Asia/Africa/USA

New employees by gender – Asia/Africa/USA (Grafik)New employees by gender – Asia/Africa/USA (Grafik)

Definition: The figure for new employees includes all newly recruited staff and returning workers. The KPI shows the number of workers joining the company in relation to the average number of employees. It does not include trainees, interns, BA students and staff on temporary contracts.

Part-time rate (in %)


 METRO GROUP

Part-time rate – METRO GROUP (Grafik)Part-time rate – METRO GROUP (Grafik)


 Germany

Part-time rate – Germany (Grafik)Part-time rate – Germany (Grafik)

Western Europe
(excl. Germany)

Part-time rate – Western Europe (Grafik)Part-time rate – Western Europe (Grafik)


 Eastern Europe

Part-time rate – Eastern Europe (Grafik)Part-time rate – Eastern Europe (Grafik)


 Asia/Africa/USA

Part-time rate – Asia/Africa/USA (Grafik)Part-time rate – Asia/Africa/USA (Grafik)

Definition: Share of part-time employees, average for the year, excluding trainees.

Employees by age group (in %)


 METRO GROUP

Employees by age group – METRO GROUP (Grafik)Employees by age group – METRO GROUP (Grafik)


 Germany

Employees by age group – Germany (Grafik)Employees by age group – Germany (Grafik)

Western Europe
(excl. Germany)

Employees by age group – Western Europe (Grafik)Employees by age group – Western Europe (Grafik)


 Eastern Europe

Employees by age group – Eastern Europe (Grafik)Employees by age group – Eastern Europe (Grafik)


 Asia/Africa/USA

Employees by age group – Asia/Africa/USA (Grafik)Employees by age group – Asia/Africa/USA (Grafik)

Definition: Breakdown of employees by age group, average for the year, including trainees.

New employees by age group (in %)


 METRO GROUP

New employees by age group – METRO GROUP (Grafik)New employees by age group – METRO GROUP (Grafik)


 Germany

New employees by age group – Germany (Grafik)New employees by age group – Germany (Grafik)

Western Europe
(excl. Germany)

New employees by age group – Western Europe (Grafik)New employees by age group – Western Europe (Grafik)


 Eastern Europe

New employees by age group – Eastern Europe (Grafik)New employees by age group – Eastern Europe (Grafik)


 Asia/Africa/USA

New employees by age group – Asia/Africa/USA (Grafik)New employees by age group – Asia/Africa/USA (Grafik)

Definition: Breakdown of new employees by age group, average for the year. This does not include trainees, interns, BA students and staff on temporary contracts.

Number of nationalities


 METRO GROUP

Number of nationalities – METRO GROUP (Grafik)Number of nationalities – METRO GROUP (Grafik)


 Germany

Number of nationalities – Germany (Grafik)Number of nationalities – Germany (Grafik)

Western Europe
(excl. Germany)

Number of nationalities – Western Europe (Grafik)Number of nationalities – Western Europe (Grafik)


 Eastern Europe

Number of nationalities – Eastern Europe (Grafik)Number of nationalities – Eastern Europe (Grafik)


 Asia/Africa/USA

Number of nationalities – Asia/Africa/USA (Grafik)Number of nationalities – Asia/Africa/USA (Grafik)

Definition: Number of different nationalities among our employees, excluding trainees, as of 30 September.

Gender breakdown in managerial positions (in %)


 METRO GROUP

Gender breakdown in managerial positions – METRO GROUP (Grafik)Gender breakdown in managerial positions – METRO GROUP (Grafik)


 Germany

Gender breakdown in managerial positions – Germany (Grafik)Gender breakdown in managerial positions – Germany (Grafik)

Western Europe
(excl. Germany)

Gender breakdown in managerial positions – Western Europe (Grafik)Gender breakdown in managerial positions – Western Europe (Grafik)


 Eastern Europe

Gender breakdown in managerial positions – Eastern Europe (Grafik)Gender breakdown in managerial positions – Eastern Europe (Grafik)


 Asia/Africa/USA

Gender breakdown in managerial positions – Asia/Africa/USA (Grafik)Gender breakdown in managerial positions – Asia/Africa/USA (Grafik)

Definition: Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management, departmental management and store management). The percentage of male and female employees in these positions is calculated (per capita as of 30 September).

Managers by age group (in %)


 METRO GROUP

Managers by age group – METRO GROUP (Grafik)Managers by age group – METRO GROUP (Grafik)


 Germany

Managers by age group – Germany (Grafik)Managers by age group – Germany (Grafik)

Western Europe
(excl. Germany)

Managers by age group – Western Europe (Grafik)Managers by age group – Western Europe (Grafik)


 Eastern Europe

Managers by age group – Eastern Europe (Grafik)Managers by age group – Eastern Europe (Grafik)


 Asia/Africa/USA

Managers by age group – Asia/Africa/USA (Grafik)Managers by age group – Asia/Africa/USA (Grafik)

Definition: Breakdown of managers by age group as of 30 September.

Number of nationalities among managers


 METRO GROUP

Number of nationalities among managers – METRO GROUP (Grafik)Number of nationalities among managers – METRO GROUP (Grafik)


 Germany

Number of nationalities among managers – Germany (Grafik)Number of nationalities among managers – Germany (Grafik)

Western Europe
(excl. Germany)

Number of nationalities among managers – Western Europe (Grafik)Number of nationalities among managers – Western Europe (Grafik)


 Eastern Europe

Number of nationalities among managers – Eastern Europe (Grafik)Number of nationalities among managers – Eastern Europe (Grafik)


 Asia/Africa/USA

Number of nationalities among managers – Asia/Africa/USA (Grafik)Number of nationalities among managers – Asia/Africa/USA (Grafik)

Definition: Number of different nationalities among our managers as of 30 September.

Staff turnover by gender (in %)


 METRO GROUP

Staff turnover by gender – METRO GROUP (Grafik)Staff turnover by gender – METRO GROUP (Grafik)


 Germany

Staff turnover by gender – Germany (Grafik)Staff turnover by gender – Germany (Grafik)

Western Europe
(excl. Germany)

Staff turnover by gender – Western Europe (Grafik)Staff turnover by gender – Western Europe (Grafik)


 Eastern Europe

Staff turnover by gender – Eastern Europe (Grafik)Staff turnover by gender – Eastern Europe (Grafik)


 Asia/Africa/USA

Staff turnover by gender – Asia/Africa/USA (Grafik)Staff turnover by gender – Asia/Africa/USA (Grafik)

Definition: Staff turnover is defined as all employees leaving, i.e. those who retire, die or hand in their notice. The staff turnover rate is the number of workers leaving in relation to the average number of employees. All employees on permanent contracts are included.

Explanation: The staff turnover rate is high at METRO GROUP. This is primarily attributable to the fact that the staff turnover is generally high in several Asian and Eastern European countries where METRO GROUP operates.

Staff turnover by age group (in %)


 METRO GROUP

Staff turnover by age group – METRO GROUP (Grafik)Staff turnover by age group – METRO GROUP (Grafik)


 Germany

Staff turnover by age group – Germany (Grafik)Staff turnover by age group – Germany (Grafik)

Western Europe
(excl. Germany)

Staff turnover by age group – Western Europe (Grafik)Staff turnover by age group – Western Europe (Grafik)


 Eastern Europe

Staff turnover by age group – Eastern Europe (Grafik)Staff turnover by age group – Eastern Europe (Grafik)


 Asia/Africa/USA

Staff turnover by age group – Asia/Africa/USA (Grafik)Staff turnover by age group – Asia/Africa/USA (Grafik)

Definition: Employees leaving due to retirement, death or resignation/dismissal, broken down by age and region. The staff turnover rate is the number of workers leaving in relation to the average number of employees.

Work-related accidents (per 1,000 employees)


 Germany

Work-related accidents Germany (Grafik)Work-related accidents Germany (Grafik)

Definition: Number of reportable work-related accidents per 1,000 employees as compared to the number of full-time equivalent employees, average for the year. Accidents on the way to or from work are not included.

Explanation: There were 22.6 accidents per 1,000 full-time equivalent employees at the German METRO GROUP companies. Based on the actual headcount, there were 19.1 accidents per 1,000 employees. Because of the widely varying definitions of “work-related accident” in the countries in which METRO GROUP operates, we currently only report this KPI for Germany. We are working on a uniform group-wide reporting approach.

Steps are taken to ensure that working conditions within METRO GROUP do not pose a major risk of fatal accidents. For this reason, this is not a material topic for us as defined by GRI and we do not report concrete figures as a result. However, should an individual unexpectedly suffer a fatal accident due to occupational safety shortcomings, we have processes in place to inform the occupational health and safety officer at METRO AG immediately so that an investigation can be launched to identify the causes. In the interests of prevention, the results of any such investigation would also be shared with other group companies.

Continuing professional development


 Average number of hours of CPD
per employee per year

CPD per employee (Grafik)CPD per employee (Grafik)


 Average CPD expenditure
per employee per year in €

CPD expenditure per employee (Grafik)CPD expenditure per employee (Grafik)

Definition: Training (hygiene, occupational safety, etc.) and courses focusing on ongoing operations plus medium- and long-term CPD opportunities that are offered with a view to enhancing the course of business.

Explanation: Continuing professional development is an important part of METRO GROUP’s sustainable HR policy. We currently publish indicators on this topic covering more than two thirds of our workforce.

Training (trainees, interns and students)


 METRO GROUP

Trainees (Grafik)Trainees (Grafik)

1 Scope has been changed for Germany compared to the previous years

Definition: All trainees including interns and students.

Explanation: The German companies’ training rate was 6.6 per cent in financial year 2015/16.