Goals

Topic

Goals

Status – goal achievement

Measures

Status – measures

EMBEDDING SUSTAINABILITY WITHIN THE COMPANY

METRO GROUP is systematically making sustainability part of its work.


Work in progress

In a first step, sustainability was integrated into all the key business processes by 2016 by identifying the key processes and their link to the topic on the basis of a materiality analysis.
In a second step, the issue is being continuously implemented within the business processes, for example on the basis of guidelines.


Measure ongoing

Enhancing employees’ awareness of sustainable behaviour.

Development of a sustainability campaign completed.

  • Internal and external communication materials on the topic of "METRO and sustainability" being generated and distributed.
  • Conducting of workshops on "sustainability within METRO GROUP", in particular in the Cash & Carry country organisations.
  • Additionally, sustainability events held, such as a Sustainability Day at the headquarters and in 13 countries.

Inclusion of a dedicated question on sustainability in the annual employee opinion survey, METRO Voice. The survey is conducted at METRO Cash & Carry and in the service companies.


Measure ongoing

Sustainability has been and will continue to be included as a topic in existing training programmes.

Establishment of a programme for management development for the specific purpose of boosting sustainability awareness.


Measure ongoing

Topic

Goals

Status – goal achievement

Measures

Status – measures

1

This includes merchandise factories (non-food own brands and own imports) that carry out the final significant and value-creating production step.

2

BSCI definition of a risk country.

SUSTAINABLE PROCUREMENT AND ASSORTMENT

METRO GROUP is intensifying its commitment to ensure fair working conditions at its suppliers.


Work in progress

Continued inclusion of all non-food own-brand producers1 in a valid BSCI or equivalent social standard system and increase the proportion of valid audits for products manufactured in a risk country2.

Tightening of requirements made to suppliers of METRO Cash & Carry and Real such that all the producers used1 must have at least acceptable audit results by 1 January 2019.


Measure ongoing

Topic

Goals

Status – goal achievement

Measures

Status – measures

SUSTAINABLE OPERATIONS

METRO GROUP is reducing its greenhouse gas emissions by 50 per cent, from 330 kg CO2e/m2 in 2011 to 165 kg CO2e/m2 in 2030.


Work in progress

Energy Saving Programme: investments to increase energy efficiency and renewable energies.
Energy Awareness Programme: strenghten awareness of responsible use of energy.
F-Gas Exit Programme: investments in the reduction of emissions from refrigeration systems.


Measure ongoing

Topic

Goals

Status – goal achievement

Measures

Status – measures

SUSTAINABLE
PROCUREMENT
AND ASSORTMENT/SUSTAINABLE CONSUMPTION

METRO GROUP is initiating and supporting the development of an international, multi-industry and product-spanning technical traceability solution.


Work in progress

Following successful implementation of the traceability solution PRO TRACE for fish and meat product categories at METRO Cash & Carry Germany, it was also launched in other countries in early 2015. At present the project is involving ten countries and the international trading offices; Hungary, Spain, France, the Czech Republic and Turkey have already successfully entered the pilot phase. Another four countries are preparing the piloting. Additional countries as well as other interested suppliers from selected areas of the product range will be included in the project at the international level in 2017.
METRO Cash & Carry Germany has successfully completed the pilot project in the fruit and vegetables category.


Measure ongoing

Topic

Goals

Status – goal achievement

Measures

Status – measures

SUSTAINABLE PROCUREMENT
AND ASSORTMENT

By 2015, we will have defined processes with which to assess the sustainability impact of the METRO GROUP sales lines’ own-brand products. By continuously implementing our general METRO GROUP purchasing policy on sustainable procurement, we will work on all product categories relevant to aspects of sustainability.


Goal achieved

Assessment of the social impacts of METRO Cash & Carry’s own-brand portfolio and its effects on the environment along the supply chain has been completed. The assessment was performed at the levels of raw materials, products and product groups and follows the standard international assessment criteria for social and ecological impacts.

The purpose of this process was to establish basic requirements and to make supply chain and procurement management more sustainable in the relevant categories. We accomplished this with our guidelines.

Assessing the product portfolio, defining minimum standards and establishing specific KPIs enables METRO Cash & Carry to fulfil the requirements for a more sustainable assortment.


Measure completed

Topic

Goals

Status – goal achievement

Measures

Status – measures

SOCIAL ENGAGEMENT

METRO GROUP is expanding its food donation activities to international food bank initiatives from currently 15 METRO Cash & Carry countries to at least 17 countries.


Work in progress

METRO Cash & Carry cooperates with food bank initiatives in 15 out of 25 countries. In the remaining countries, external circumstances such as political and tax-related factors make collaboration difficult.

METRO Cash & Carry is currently in communication with local aid organisations and political representatives in order to also push cooperation in those countries where external circumstances make it difficult.


Ongoing measure

METRO GROUP’s Community Involvment Programme "We Help" was launched at the start of financial year 2015/16. Its purpose is to provide unbureaucratic assistance and acute emergency relief and to contribute to the integration of refugees. The Management Board of METRO AG provided a total of €1 million for this purpose. Group employees can apply for one-off funding of up to €10,000 each for projects that they wish to support. This gives committed employees the opportunity to become actively involved in their immediate environment. By the end of financial year 2015/16, a total of €1 million shall be expended on refugee relief in Europe. We have thus increased the budget for social investment (corporate citizenship) by €1 million.


Goal achieved

The programme is being rolled out and promoted within the group. Online and offline, we want to inspire as many of our employees as possible to become involved.

In the past financial year, we received 119 applications from six countries for projects which provided assistance to approximately 33,000 people.


Measure completed

Due to the great success of the Community Involvement Programme, the Management Board has decided to continue it in financial year 2016/17. In 2017, all subsidiaries of the Wholesale & Food Specialist Company created from the planned demerger of METRO GROUP will have the opportunity to apply for financial support for their personal endeavours. All kinds of voluntary work are welcome.


Work in progress

The new programme is rolled out and promoted within the group. We will encourage as many colleagues as possible, online and offline, to get involved.


Measure launched

The METRO GROUP Marathon has been held in Düsseldorf every year since 2005. One of the reasons of this sponsorship is to foster employee loyalty. Participation not only increases team spirit but also promotes the health of participants. On average, nearly 700 co-workers take part each year. In 2016, this number was expected to be increased to 800; with 775 employees the goal was nearly reached. We will therefore continue to work on increasing the number of participants.


Work in progress

Step up promotion of the METRO GROUP Marathon via the group’s social intranet both within Germany and abroad.


Measure ongoing