The year in review

Selected events during financial year 2013/14

Q1 2013/14

Real presents new store concept

23/10/2013 After 17 months of construction, Real opens a new hypermarket in the Altendorf neighbourhood of Essen. The store serves as a model for the future enhancement of the Real concept in Germany. On a selling space of approximately 9,500 square metres, Real offers roughly 80,000 items. Freshness, variety and regionality are at the centre of the assortment design.

Easy and fast payment at Galeria Kaufhof

18/11/2013 Galeria Kaufhof introduces new card payment systems for contactless payment in all German outlets. The systems employ innovative near field communication (NFC) technology. Customers can now pay at the department store’s cash registers using PayPass-enabled cards from MasterCard and payWave-enabled cards from Visa. In the future, they will also be able to use NFC-capable mobile phones. This cuts the duration of the payment process to just a few seconds.

METRO GROUP earns top marks on CDP climate index

19/11/2013 In terms of its climate reporting, METRO GROUP ranks among the top ten companies in the German-speaking world. This is the result of the 2013 climate performance ranking compiled by the non-profit organisation CDP. The ranking evaluates whether companies are effectively addressing the opportunities and risks arising from climate change and whether they provide transparent information on these efforts.

METRO Cash & Carry introduces new brand positioning

12/12/2013 The sales line METRO Cash & Carry presents its new brand positioning during METRO GROUP’s business press conference and analyst conference. With this new positioning, the wholesaler intends to become the best partner for independent entrepreneurs. The new claim YOU & METRO underscores this commitment and serves as the focal point of an international image campaign in 2014.

METRO GROUP joins European Supply Chain Initiative

20/12/2013 METRO GROUP joins the European Supply Chain Initiative and expands its commitment to reliable and transparent trading activities. With this step, the company pledges to adhere to and implement the principles of fair commercial dealings in the supply chain.

Q2 2013/14

50 years of METRO Cash & Carry

01/01/2014 METRO Cash & Carry is turning 50 in 2014. Throughout the entire year, the METRO Cash & Carry countries are celebrating the anniversary with numerous campaigns, offers and events for customers, employees and suppliers.

Committed to fair working conditions

03/02/2014 In a joint declaration, METRO GROUP and the trade union umbrella organisation UNI Global Union reaffirm their commitment to promoting fair working conditions. The declaration complements existing obligations to comply with the working standards of the International Labour Organization (ILO). These include collective bargaining rights as well as employees’ freedom of association.

Change on the Supervisory Board I

12/02/2014 Dr Fredy Raas was appointed to the Supervisory Board of METRO AG at the company’s Annual General Meeting. He had already joined the Board at the end of July 2013 in a temporary appointment that expired at the end of the Annual General Meeting. Raas is a member of the management board of the Otto Beisheim Group as well as of the boards of the Prof. Otto Beisheim foundations in both Baar, Switzerland, and Munich, Germany.

Galeria Kaufhof named top employer

07/03/2014 The Top Employers Institute in Düsseldorf awards Galeria Kaufhof the distinction “Top Arbeitgeber 2014” (Top Employer 2014). Some of the criteria evaluated were corporate culture, work-life balance, training and development and career opportunities. Galeria Kaufhof is one of 125 companies in Germany that received this distinction.

Q3 2013/14

135 years of Galeria Kaufhof

01/04/2014 The sales line celebrates 135 years of business. To celebrate the anniversary, Galeria Kaufhof launches numerous campaigns and anniversary offers for customers in the department store’s outlets and in the online shop

Multichannel becomes its own department

11/04/2014 Galeria Kaufhof establishes a separate management department for the growth area of multichannel retail. With this move, the sales line is bolstering its structures to energetically push ahead with the dovetailing of its online and stationary business.

Participation record at the METRO GROUP Marathon

27/04/2014 At roughly 16,000 amateur and professional athletes from more than 70 countries, the number of participants in this year’s METRO GROUP Marathon is larger than ever. This marks the twelfth time the sporting event has been held in Düsseldorf.

Strategic transformation at Media-Saturn

30/04/2014 The Media-Saturn sales line realigns its structures, fuelling its transformation into Europe’s leading multichannel retailer. The focus of the effort is on developing its product and service offering as well as all sales channels. To do this, Media-Saturn will bundle all customer-centric multichannel activities in Media-Saturn E-Business GmbH and merge the operational capabilities for the stationary and online business.

Accelerated expansion in India

05/05/2014 METRO GROUP accelerates its expansion in India: by 2020, METRO Cash & Carry hopes to increase its presence on the subcontinent to 50 wholesale stores. That would make India one of the most important expansion countries for the company.

Changes to the Management Board of Media-Saturn

06/05/2014 METRO GROUP delegates member of the Management Board Pieter Haas to the Management Board of the Media-Saturn sales line and names him Vice Chairman of the Management Board. He succeeds Horst Norberg in this position. Haas retains his Board position at METRO AG but will pass on his responsibility for Business Innovation and IT to other members of the Board.

Same-day delivery

12/05/2014 Media Markt and Saturn partner with the market leader for same-day delivery, tiramizoo, to test out the delivery of online orders within three hours. The pilot project will initially roll out in seven major German cities. Following a successful test phase, the service will expand to additional urban areas in Germany.

Transparency in the fish supply chain

18/06/2014 METRO GROUP introduces a unique traceability system to track the origin of fish and meat products. METRO Cash & Carry customers can now use a smartphone app to determine where and how the fish was caught. In the future, detailed information on the origin, processing, quality and sustainability of meat products is to be available as well.

Real Turkey sold

27/06/2014 METRO GROUP signs an agreement with retailer Hacı Duran Beğendik to sell all twelve hypermarkets as well as the head office of Real Turkey. In the future, the Real sales line will focus on the successful development of its business in Germany.

Partial sale of office properties at company headquarters

30/06/2014 METRO GROUP disposes of individual office properties at its headquarters in Düsseldorf as part of a sale-and-lease-back transaction. With this step, METRO GROUP is taking advantage of the positive price trend in the real estate market.

Q4 2013/14

Change on the Supervisory Board II

21/07/2014 Baroness Lucy Neville-Rolfe, who had been a member of the Supervisory Board of METRO AG since May 2013, is appointed Parliamentary Under Secretary in the British Department for Business, Innovation and Skills and as a result has to resign her seat on the Board as of 18 August 2014.

Sale of wholesale business in Vietnam confirmed

07/08/2014 The Thailand-based Berli Jucker Public Company Limited (BJC) takes over the wholesale business of METRO Cash & Carry Vietnam for €655 million. The transaction, which is still awaiting the approval of regulatory authorities, comprises the entire operational business, 19 wholesale stores and the real estate portfolio. The revenue from the sale gives METRO GROUP the opportunity to invest in future growth and strengthen its own balance sheet.

Galeria Kaufhof launches Chinese website

11/08/2014 With a new website in the Chinese language, the sales line underscores its strong customer orientation. At, customers in China can learn about the company, its brands and its outlets as well as about special services for international customers before they travel to Germany.

Disposal of stake in Booker

03/09/2014 METRO GROUP disposes of its entire stake of approximately 9 per cent in Booker Group PLC. The funds from the disposal will primarily be used for the further expansion of METRO GROUP and to further reduce debt.

Withdrawal from Denmark

18/09/2014 METRO GROUP considers withdrawing its wholesale business from Denmark. The Danish market is considered to be saturated and no longer offers sufficient growth prospects. In early October, METRO GROUP announces the sale of two stores and the closure of the three remaining stores at year’s end.

Media Markt opens in Ingolstadt

18/09/2014 The innovative Media Markt store at the company’s headquarters offers its customers a modern shopping experience that epitomises multichannel retailing. The numerous interactive offers represent the future for the sales line’s other stores. The new Media Markt store is also home to the world’s first drive-thru for electronics.

METRO GROUP listed on DJSI World and Europe

22/09/2014 The METRO share is once again listed on the Dow Jones Sustainability Index (DJSI) World. Earning 71 points in this year’s ranking, METRO AG’s share will also be added to the DJSI Europe. The indices include those companies that represent the best environmental, social and economic performers in their particular industry. The METRO share is also listed for the first time in the FTSE4Good.

Contract extension for Olaf Koch

24/09/2014 The Supervisory Board of METRO AG has unanimously extended Chairman Olaf Koch’s employment contract. This renews his contract that was to run until September 2015 and extends it until September 2018.