Employer-employee relationships

METRO GROUP supports open dialogue at various levels between its management and employees or employee representatives. We want to ensure good long-term working conditions for employees and thus contribute to growth. In concrete terms:

  • We apply the principles of fair working conditions and social partnership in all of our activities.
  • We encourage our management to create an open and trusting work environment in which people share their ideas and problems.
  • We regularly meet with our employees and/or their representatives to inform them about the business situation and ask them for feedback.
  • We regularly check that our stores and offices observe our principles governing fair working conditions and social partnership.

METRO GROUP pledged its commitment to this approach by signing a joint declaration with the international trade union UNI Global Union in December 2013. This declaration underscores the shared commitment to a good and long-term partnership. It affirms our efforts to promote fair working conditions.

METRO GROUP plays an important role in the annual meeting of the UNI Global METRO Alliance. In October 2013, employee representatives met with management representatives in Bucharest to discuss their views regarding developments within METRO GROUP in the various countries.

At the European level, the METRO GROUP Euro Forum acts as a European works council. Negotiations for a new Euro Forum agreement were successfully concluded in the 2013/14 reporting period. The agreement reflects the changes in legislation regarding European works councils.

At the national level, METRO GROUP continued its social dialogue with employee representatives such as works councils and unions. This resulted in several collective labour agreements at the business unit, country or store level, depending on local laws and customary practices.