Our sustainability management

As a responsible company we aim to make a contribution to tackling major social challenges and to meet the needs of different groups. We see this as a strategic task that we tie into our sustainability management. It kicks in where our influence over the effects associated with our core business is greatest. The starting point is a regular evaluation of social needs. The subjects of safeguarding food supplies, conserving resources, demographic change and sustainable consumption are particularly relevant for the retail sector. In order to tackle these socially relevant topics in a structured manner, we have defined 4 fields of action within the Group: Supply Chain and Products, Energy and Resource Management, Employees and Social Affairs, and Social Policies and Stakeholder Dialogue. Within each of these fields we set core areas for concrete measures and projects that we regularly inspect and adapt as necessary. This is done on the basis of analyses and in consultation with experts. We develop recommended solutions to the core areas across the Group and in cooperation with external partners. We also get involved in specialist committees.

How we handle the challenges within the 4 fields of action is described in chapter “Our approach”. The results of the relevance evaluation can also be found there.

The organisational level reflects the processes described. The top decision-making authority for sustainability management is our Sustainability Board. It takes up guidelines, standards and strategies from our sustainability vision and formulates goals. It is assisted by 4 working groups – one for each field of action. Their job is to develop measures for goal achievement within the thematic core areas, to form responsible project groups, to pursue the implementation of projects and to report on progress to the Sustainability Board. Members of the working groups are experts from the staff units, sales lines and companies of METRO GROUP, supported by METRO AG’s Sustainability Department. Operational implementation, in turn, is the responsibility of the sales lines and companies, coordinated and supported by their own sustainability officers. In this way ecological and social criteria are integrated systematically and effectively into the working processes and decisions.

Sustainability Board (graphic)