Review

SUSTAINABILITY IN THE FINANCIAL YEAR 2012

Q1/2012

GROUP-WIDE GUIDELINE ON QUALITY ASSURANCE

24/01/2012  The Quality Assurance Committee and the Compliance Department of METRO AG publish a Group-wide guideline on quality assurance. This sets down common standards as well as the most important principles and areas of responsibility relating to quality assurance. It additionally standardises existing systems. The sales lines are encouraged to develop their own systems for quality control.

TOP EMPLOYER IN GERMANY 2012

20/03/2012 The CRF Institute (Corporate Research Foundation) this year again acknowledges METRO GROUP for its outstanding and modern human resources management. Every year since 2003, the institute has certified companies with excellent HR strategies and practices.

Q2/2012

COOPERATION WITH UTOPIA

31/05/2012  In order to increase the proportion of energy-saving electronic products in private households and to provide consumers with targeted information, Saturn and the sustainability portal Utopia launch a cooperative partnership. In future particularly energy-efficient products will display the “Utopia empfiehlt” (Utopia recommends) logo in the Saturn online shop.

PROTECTING BONITO STOCKS

05/06/2012  In conjunction with the Turkish marine research institute TÜDAV, METRO Cash & Carry launches the “Where are the Bonito?” project. With their initiative the cooperation partners seek to boost awareness of the endangerment of this tuna variety and to protect bonito stocks. The project’s aim is to fit around 4,500 fish with radio chips by 2015 to track the development of the stocks.

Q3/2012

GALERIA KAUFHOF ON THE INCLUSION MAP

11/07/2012  Galeria Kaufhof becomes Germany’s first retail company to be represented on the inclusion map of the German Federal Government Commissioner for Matters relating to Disabled People. 78 outlets of the sales line already offer shopping support for the blind and visually impaired.

TRAINING MEAT SUPPLIERS

08/08/2012  METRO Cash & Carry trains meat suppliers in India as part of the “Meat Suppliers Development Initiative”. The topics of the training courses are innovative processing techniques, aspects of food safety and hygiene, and international trends in the HACCP quality standard.

TRAINING PROVIDER OF THE YEAR 2012

18/09/2012  The trade journal “Lebensmittel Praxis” awards the headquarters of the sales line Real the distinction “Training provider of the year”. The hypermarket operator wins the accolade for special training services in food retailing for the fourth time.

Q4/2012

AGREEMENT ON WASTE REDUCTION

09/10/2012  At the EU Retail Forum for Sustainability, METRO GROUP signs an agreement to help reduce the amount of waste generated by domestic households. The Company makes a commitment to increase the number of its measures aimed at boosting consumer awareness about the issue by mid-2014. For instance, by helping the Deutsche Stiftung Verbraucherschutz (German Foundation for Consumer Protection) to develop educational programmes for schoolchildren.

INCLUSION IN THE CARBON DISCLOSURE LEADERSHIP INDEX FOR DACH

15/10/2012  METRO AG is now listed in the newly published Carbon Disclosure Leadership Index for DACH, which includes the most transparent companies from the German-speaking area in the field of climate strategy and greenhouse gas emissions.

INVOLVEMENT IN FLIP4NEW

16/10/2012  Media-Saturn acquires a stake in the recommerce provider FLIP4NEW. Saturn customers are now able to exchange their used electronic devices and media in the online shop for a shopping voucher. The service for buying used products via FLIP4NEW is planned to be established across all sales lines in future.

COMPLIANCE DAY 2012

08/11/2012  In 2012, METRO GROUP’s annual Compliance Day takes place under the motto “Compliance & You”. As part of numerous local events, Compliance Officers from 32 countries brief the employees on the Company’s business principles.

SHOPPING FOR ALL GENERATIONS

09/11/2012  In 2012, 28 Galeria Kaufhof department stores are awarded the “Generationenfreundliches Einkaufen” (Shopping for all generations) quality mark. Across Germany, 77 outlets have already been awarded this certificate and make shopping for older people and people with disabilities as pleasant as can be with as few barriers as possible.

“COTTON MADE IN AFRICA”

14/11/2012  Real participates in the “Cotton made in Africa” (CmiA) initiative and joins a network of textile companies that source and process sustainably farmed cotton and market it with the CmiA seal. The aim of the initiative is to improve the living conditions of African cotton farmers.

EXCELLENT SUPPLY CHAIN MANAGEMENT

07/12/2012  The METRO Cash & Carry sales line is awarded the accolade Best Sustainable Supply Chain 2012 for its fresh fish supply chain in Vietnam. In Vietnam, the company operates a fish platform, is involved in developing quality standards for aquaculture and the fish industry and provides training for the employees of fish farms and fishery associations.